Ordering and Shipping Information:
To be as transparent as possible, please read further to understand our policies:
Costs: We understand shipping costs can be expensive, but we want you to receive your book in the best possible condition and with the added security of registered mail with tracking. Book + Registered Mail and Shipping:
* We only use shipping with tracking for piece of mind, especially as the savings without this service are minimal.
Require more than one copy?
If you would like to purchase more than one copy of a specific title, please contact us using the contact form on our main page. We will try and accommodate your request. Please note, supplies of some books are limited and may not be available in multiple quantities. Shipping charges are more favourable for quantities of 5 or more books.
What happens after I place my order?
Zafinn Books will send you a confirmation e-mail when we receive payment within 24 hours. We will ship your book to you within Five Working Days and provide a Tracking Number* so you can check where your order is and confirmation of delivery. *Some countries do not provide full tracking services.
We use a specific “Book Wrap” container to ensure your book is best protected, and we print a dedicated label with clear shipping instructions. Sometimes the postal service can take its toll on even the best protected package, and this is out of our hands unfortunately. Our physical packaging costs are approximately €3.00 per book.
Once your book has been posted, we will send you an e-mail with the relevant postage details. A copy of the postage receipt is available on request for up to 3 months after shipment (please state your Order Number and Tracking Number). Zafinn Books cannot be held responsible after this point if the item is lost in the mail, but we will be happy to enquire with An Post on your behalf. Please note: Allow up to 28 days before contacting Zafinn Books about lost post. Please make sure you enquire with your local shipping/postal company before hand, forwarding the response and details to us.
Payment:
Zafinn Books use PayPal to ensure secure online Credit Card payments. You do not need a PayPal account to pay by Credit Card using this service. Alternatively, if you have a PayPal account, you can also use that. Zafinn Books have to pay a small fee to process Credit Cards and PayPal payments. Payments are usually transferred to Zafinn Books within 1-2 working days from PayPal, depending on the time of day. If this takes longer, it may impact your shipping time, but we will keep you informed if necessary.
Our Books:
Zafinn Books is a small single person operation. Design and printing for the “first run” of each title, and subsequent books are printed or re-printed with sales from each previous title. Nearly all profit goes to fund our next book project. Book runs are usually limited depending on overall sales or demand for a subsequent print-run. We will always endeavour to price our books as low as we can, but due to the niche market for some of out titles, this isn’t always going to be possible. Always be assured you have purchased a unique book professionally printed that is currently only available direct from the designer/author.
While every effort has been made to track down and correct any errors in our publications, there is always the possibility we didn’t catch them all. We also endeavour to correct errors and continually improve our books. Any major revision(s) to a book title would be promoted as “revised” or “updated” and sold under a new ISBN.
Taxes:
Books are Zero Tax rated in Ireland and the UK. You might be liable for Import Duties on your package. Zafinn Books will ensure the shipping label on your package contains the words “Printed Matter” in the description. It is up to you to pay any import duties your country or state imposes.
Support or questions:
Please contact us using the form on the main website page (www.zafinnbooks.com). We will get back to you as quickly as possible. Zafinn Books is based in Dublin, Ireland.
More information on An Post Registered Post: https://www.anpost.com/Post-Parcels/Sending/Registered-Post
Thank you for choosing to buy a book from us, we hope you enjoy it.
We use PayPal so we can take Credit Card and PayPal payments. You do not have to have a PayPal Account to make a payment by Credit Card, all you have to do is choose “Pay with Credit Card” when you click the “Buy Now” button below:
Please check over you payment details carefully: Choose the right price from the drop down menu before continuing to click “Buy Now”. Always make sure your shipping details (country, postal or zip codes etc) are correct before checking out. Double check everything before checking out!
